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Do you have a question about GameDuell?
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The quickest answers to the most important questions can be found on the Help pages. If you cannot find the desired information, then feel free to call or write an E-mail to our customer service.

Caroline Novalis and the customer service team would be happy to help you!

Current info regarding technical problems

Dear GameDuell Friends,
"Computers are also only human"... unfortunately due to technical problems you may experience restrictions in the use of our website. These restrictions could include:

  • Transmission of points (delayed)
  • Challenges
  • Mini leagues
  • Open duels display
  • High Score lists

Our technical team is working around the clock to fix these problems so that the regular GameDuell website is available again shortly.

Thank you for your understanding!
Your GameDuell team

E-mail customer serviceE-mail our customer service
At the present time, GameDuell offers customer service in the following languages only: English, French, Spanish and German.

If you would like to send an E-mail to our customer service, then please use the following form so that your inquiry can be processed more quickly. Please choose the subject of your inquiry:

Contact subject 1. withdrawal
2. deposit
3. fairness
4. errors
5. cancel membership
6. newsletters & E-mails
7. registration
8. username / password
9. request practice money
10. misc.
11. Bonus offers / Surveys
12. suggestions & new ideas